3. Shipping Policy

Last updated: [Date]

We carefully pack every Ishvara Art order so that your piece reaches you safely.

1. Where We Ship

We currently ship across India.

Shipping availability may vary for certain remote locations or products due to size, weight or courier restrictions.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Made-to-order or customised products may require additional processing time. The estimated timeline for such products will be mentioned on the relevant product page or communicated to you separately.

3. Delivery Time

Once dispatched, most orders are expected to reach the customer within approximately:

3–7 business days

Delivery to remote locations, difficult-to-service areas and during periods of high demand may take longer.

Festival periods and major sale events may also result in additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is placed.

[If you decide to offer free shipping above a certain amount, add it here: “Free shipping is available on orders above ₹____.”]

5. Order Tracking

Once your order has been dispatched, you will receive tracking information through the contact details provided during checkout.

You can use the tracking information to follow the progress of your shipment.

6. Delayed Deliveries

Estimated delivery dates are not guaranteed delivery dates.

Occasionally, shipments may be delayed due to:

• Weather conditions
• Courier network disruptions
• Festivals and public holidays
• High shipment volumes
• Remote-area delivery
• Incorrect/incomplete addresses
• Government restrictions
• Other circumstances beyond our reasonable control

If your shipment appears significantly delayed, please contact us and we will assist you in coordinating with the courier partner.

7. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

8. Damaged Packages

If the package appears visibly damaged at the time of delivery, please photograph the package before opening it.

If the product itself is damaged, please follow the procedure mentioned in our Refund & Return Policy and contact us within 48 hours of delivery.

9. Delivery Attempts

Courier partners may make multiple delivery attempts depending on their operational policies.

Please ensure that someone is available to receive the package and that the phone number provided with the order remains reachable.

10. Contact

For shipping-related questions:

Email: [your email]
WhatsApp: [your number]